Pub Casino Terms and Conditions

Welcome to Pub Casino. These Terms and Conditions govern your use of our services at Pub Casino.co.uk, and by registering an account with us, you agree to be bound by them in full. We are committed to providing a safe, transparent and enjoyable pub online casino experience, and we encourage you to read this document carefully before you deposit or play. If anything is unclear, our support team is available around the clock to help.

Who We Are

Pub Casino is operated by L&L Europe Ltd, a company established in Malta under company number C53706, with our registered office at Northfields App 7, Vjal Indipendenza, Mosta MST9026, Malta. We operate under the L&L Europe brand alongside our sister brands, and we take a single customer view across the group, meaning our records may be shared internally for compliance and account management purposes. We hold a licence from the Malta Gaming Authority (MGA/B2C/211/2011) and a remote casino licence from the British Gambling Commission (number 38758) for customers resident in Great Britain. These Terms are governed by the laws of England, and any disputes fall under the non-exclusive jurisdiction of the English courts, while individual bets are valid under the laws of Malta and/or the UK.

Fairness and Fund Protection

We use RNG systems audited by eCOGRA and iTech Labs, and we publish the RTP for every game we offer. Customer funds are held in a segregated bank account, rated Medium for protection, which keeps your balance outside the reach of claims made against our company in the event of insolvency.

Eligibility and Registration

To register at Pub Casino, you must be at least 18 years old, or the minimum legal age of consent in your jurisdiction if that is higher. Residents of certain countries, including but not limited to the USA, Australia, France, Germany, Spain, Italy, the Netherlands, and several others listed in our full restricted-territories policy, may not register, deposit or use our services. We prohibit the use of VPNs, proxy servers or any form of IP or geolocation masking, both at registration and during play, and any account found using such methods will be closed. Customers resident in Denmark and Turkey may not participate in pooled jackpot games and will not be paid a jackpot if a block on this feature fails, though Danish players may still play and win local jackpots.

Only one account per person, family, household, address, card number, e-mail address or IP address is permitted. If you attempt to create multiple accounts, we reserve the right to close all associated accounts and withhold any funds obtained through such activity.

Deposits and Payments

All accounts at Pub Casino UK process transactions in British Pounds (GBP) only. Pooled jackpots are paid in the currency our supplier uses to pay us. The minimum deposit is shown on the deposit page and is typically £5 or £10, with a maximum generally set at £5,000 per transaction depending on the method used. We credit deposits without delay once confirmation is received from the payment provider.

We accept Visa Debit and Mastercard Debit, PayPal, Trustly, Pay by Bank, Skrill, Apple Pay and Paysafecard, all processed instantly, as well as bank transfer, which takes 1-3 business days. UK customers may not deposit using credit cards, and payment methods belonging to third parties are strictly prohibited — the name on your payment method must match your registered account name. Every transaction is protected by 128-bit SSL encryption. We may also apply customer-set or company-set deposit limits on responsible-gambling grounds.

Withdrawals and Payment Processing

The minimum withdrawal at Pub Casino is £5, and we do not charge a fee for withdrawals, although your payment provider might. If you request a withdrawal without any prior gameplay, we charge a cost-reflecting processing fee of 5% of the withdrawn amount. Withdrawal requests cannot be reversed once submitted, so please double-check your details before confirming.

Regarding pub casino withdrawal time, we process withdrawals within 24 hours wherever possible, though identity verification (KYC) must be completed before any payment is released, and enhanced checks may extend this period. Once processed, PayPal and Trustly transfers typically arrive within 24 hours, Visa and Mastercard debit withdrawals take 1-3 business days, and bank transfers take 3-5 business days. Paysafecard and Apple Pay cannot be used for withdrawals. We require you to withdraw using the same method you deposited with, though new verified methods may be added at any time.

We require verification documents when a single transaction reaches £700 (€1,000) or when your total transactions reach £1,400 (€2,000), and further checks may apply for high-risk methods, multiple methods, source-of-funds reviews, or AML thresholds. Pooled progressive jackpot wins above £50,000 may take up to 30 working days to be paid, depending on the financial institutions involved.

Bonuses and Promotions

We offer a generous pub casino welcome offer, split by residence. For UK players, our sign up offer includes 50 Cash Spins on Octobeer Fortunes, live since 19 January 2026, available once you deposit and wager at least £10. Each spin is worth £0.20, winnings are paid as cash with no wagering requirement, and there is no maximum cash out, though spins expire within 48 hours. You must activate this offer before depositing, either from the dropdown during your first deposit or from the casino bonuses page. Skrill deposits are excluded from this promotion. Players outside the UK instead receive a 100% bonus up to £100, activated from the personal bonus section in My Account before completing your deposit.

A second welcome tier also applies: minimum deposit £10, wagering 35x the bonus, maximum bet £5 per spin or hand, valid for 30 days from registration, on selected slots only. Since 19 January 2026, all bonuses for UK players carry 10x wagering on the bonus amount received, replacing our earlier 40x default. All bonuses must be cleared within 30 days, and free-spin bonuses with wagering requirements are valid for 48 hours. While a bonus is active, the maximum bet is capped at £2 per spin. Cash funds are always played first, and any active bonus must be cancelled before bonus winnings can be withdrawn.

We also run reload bonuses, deposit-linked free spins, challenges and tournaments with prizes usually credited as bonus funds, plus weekly cashback and seasonal promotions tied to UK sporting events. Slots, video slots, Slingo and casual games contribute 100% towards wagering; table games contribute 10% or may not count at all; video poker does not count, and the live casino cannot be played while a bonus is active. Any Pub Casino bonus code or promo code we issue is subject to these same standing rules.

We do not currently operate a tiered loyalty or VIP scheme. Instead, we provide a cashback service that pays in cash with no wagering requirement, calculated from your first completed deposit without an attached bonus. It becomes available 24 hours after that deposit, provided your account balance is below £10 and all deposits have been lost. If you prefer not to receive bonuses, you may deselect the bonus option in your profile, and the cashback service will still apply to you.

Sports Betting

Our Pub Casino sports betting platform runs on the same account as our casino games, covering football, tennis, horse racing, esports and many more markets. Please note that casino bonuses are not available in the sportsbook or live casino, and transferring bonus funds into either before wagering is complete will forfeit the bonus and any related winnings.

Responsible Gambling

We are committed to promoting responsible play across our platform. You can set deposit, loss or session limits, take a short break, or self-exclude through your account settings, and our support team can guide you through these tools at any time.

Complaints and Dispute Resolution

If you have a complaint, we acknowledge it within 24 hours and provide a full response within 8 weeks (10 days for customers not covered by our UK licence). Complaints must be raised within 6 months of the incident by emailing complaints@Pub Casino.co.uk. Unresolved disputes may be referred to our ADR body, eCOGRA, whose rulings are binding below £10,000 and non-binding above that threshold.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory, operational or promotional changes. The current version is 2.1, dated 02.04.2026, and our Bonus Terms are version 1.8, dated 18.01.2026. We recommend reviewing this page periodically so you remain aware of any updates.

Contact Us

Our UK-based support team is available 24/7 via LiveChat, email at support@Pub Casino.co.uk, or phone on +44 1223 931493. For account recovery, contact service@Pub Casino.co.uk, and for formal complaints, use complaints@Pub Casino.co.uk. We're always happy to help with any questions about the pub casino login process, our bonuses, or your account.